Talk to the LAXMI365 Team
Our support team helps with everything from a delayed eSewa or Khalti deposit to questions about bonus wagering or a sports bet settlement. The fastest route is live chat, available from the chat icon on every page of nep-laxmi365.com and inside the app.
For issues that need documents or a longer explanation, use the contact form on the site. Include your username and a clear description, and we will reply by email.
Help Us Help You Faster
For payment queries, include the method you used (eSewa, Khalti, IME Pay, ConnectIPS or bank transfer), the amount in NPR, the date and time, and the transaction ID from your wallet or bank. A screenshot of the confirmation screen speeds things up considerably.
For betting questions, share the bet ID from your history. For bonus queries, name the promotion you opted into.
What We Will Never Ask For
LAXMI365 staff will never ask for your password, your wallet PIN, an OTP code or your banking login. We do not contact players through unofficial social media accounts asking for payments. If someone claiming to be from LAXMI365 asks for any of these, do not share them, and report the contact to us through live chat.
Responsible Gaming Support
If you want to set limits, take a break or close your account because gambling is becoming a problem, tell us. You can also do most of this yourself in your account settings. Our team handles these requests promptly and without judgement. You will not be talked out of a decision to stop.